Privacy Policy

Last updated: March 2026

1. Introduction

Welcome to JobTactics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. JobTactics is operated by JobTactics SAS, a company registered in France. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

  • Account Data — your name, email address, and authentication credentials when you create an account.
  • Profile Data — professional information you provide, including work experience, education, skills, and career preferences.
  • Usage Data — information about how you interact with our platform, including pages visited, features used, and session duration.
  • Documents — resumes, cover letters, and other career documents you upload or generate using our tools.
  • Payment Data — billing information processed through our third-party payment provider. We do not store full payment card details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services, including AI-powered resume optimization and career tools.
  • Process transactions and manage your credit balance.
  • Communicate with you about your account, service updates, and relevant product features.
  • Analyze usage patterns to improve platform performance and user experience.
  • Ensure platform security and prevent fraud or abuse.
  • Comply with legal obligations.

4. Data Storage and Security

Your data is hosted on servers located within the European Union. We implement industry-standard security measures to protect your personal information, including:

  • Encryption at rest and in transit (TLS 1.3).
  • Regular security audits and vulnerability assessments.
  • Access controls limiting employee access to personal data on a need-to-know basis.
  • Automated backups with encryption.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • AI Providers — we send anonymized or pseudonymized content to AI language model providers to power our resume and career tools. No personally identifiable information is shared beyond what is necessary for the service.
  • Payment Processors — billing data is shared with our payment provider to process transactions securely.
  • Legal Requirements — we may disclose information if required by law, regulation, or legal process.

6. Your Rights (GDPR)

As a user based in the European Economic Area, or as any user of our platform, you have the following rights:

  • Right to Access — request a copy of all personal data we hold about you.
  • Right to Rectification — request correction of inaccurate or incomplete data.
  • Right to Erasure — request deletion of your personal data and account.
  • Right to Portability — receive your data in a structured, machine-readable format.
  • Right to Restriction — request that we limit the processing of your data.
  • Right to Object — object to specific types of data processing.

To exercise any of these rights, visit your account settings or contact us at privacy@jobtactics.io.

7. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how our platform is used. For detailed information about the cookies we use, please refer to our Cookie Policy.

8. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law (e.g., transaction records for tax purposes). Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at:

privacy@jobtactics.io